Privacy Policy

This Privacy Policy describes how My Dispatch Now LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or use our services. It also explains your privacy rights and how the law safeguards your information.


1. Information We Collect and Use
We collect personal information to provide, operate, and improve our services, including responding to inquiries, communicating with customers, and delivering service-related updates.
Personal Data
We may collect the following information:

Name

Email address

Phone number

Any other information you voluntarily provide through our website or communications

SMS Communication Data
If you consent to receive SMS messages, we may use your phone number to send messages related to our services, including:

Appointment or service updates

Billing or account inquiries

Operational notifications

Promotions or offers (if applicable)

2. Usage Data
We may automatically collect certain information when you access our website, including:

IP address

Browser type

Pages visited

Time and date of visits

Time spent on pages

This data helps us monitor usage trends and improve website functionality.


3. Tracking Technologies and Cookies
We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to track activity on our website and store certain information. You can control cookie settings through your browser preferences; however, disabling cookies may affect site functionality.
4. Data Sharing Restrictions

Phone numbers collected with SMS consent will never be sold, rented, or shared with third parties or affiliates for marketing purposes.

Personal information is not shared for promotional use by outside parties.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.


5. Disclosure of Personal Data
We may disclose personal information only under the following circumstances:
Business Transactions
If My Dispatch Now LLC is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
Legal Requirements
We may disclose your personal information if required by law or to protect the rights, property, or safety of our company, users, or the public.


6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:

Access, update, or delete your personal information

Opt out of SMS communications at any time

To exercise your rights or ask questions, contact us at:

Email: info@mydispatchnow.com
Phone: (800) 592-2167
Website: www.mydispatchnow.com


8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites. We encourage you to review their privacy policies separately.


9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page and become effective upon posting.


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SMS Terms and Conditions
By opting in to receive SMS messages from My Dispatch Now LLC, you agree to the following:


1. SMS Consent
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes.


2. Types of SMS Communications
By opting in, you may receive SMS messages related to:

Service or dispatch updates

Appointment reminders

Billing inquiries

Follow-up communications


3. Message Frequency
Message frequency may vary depending on service needs. You may receive up to 15 messages per week.


4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan.


5. Opt-In Methods
You may opt in to receive SMS messages by:

Submitting an online form

Providing verbal consent

Completing a paper form

By checking this box, I agree to receive text messages from (Brand Name/DBA) related to (Message type) at the phone number provided above. The SMS frequency may vary. Data rates may apply. For assistance reply HELP. Reply STOP to opt out of receiving text messages. Please review our Privacy Policy link and Terms & Conditions link.


6. Opt-Out Instructions
You may opt out at any time by replying STOP to any SMS message. You may also contact us at info@mydispatchnow.com.


7. Help
If you need assistance, reply HELP to any SMS message or contact us at*
*info@mydispatchnow.com or (800) 592-2167.


8. Additional Options
You may choose not to receive SMS communications by leaving the SMS consent box unchecked on our forms.


9. Standard Messaging Disclosures

Message and data rates may apply

Reply STOP to opt out

Reply HELP for assistance

Message frequency may vary